Halal Scanner Support
How does Halal Scanner work?
Halal Scanner uses AI models and public food databases to analyze product ingredients and additives. Results are based on available information and common halal guidelines.
Is the analysis always 100% accurate?
No. Halal Scanner provides informational guidance only. Some ingredients may vary by manufacturer, source, or processing method. If ingredient origin is unclear, the app marks it as Mashbooh.
Does the app scan products from all countries?
Barcode scanning works internationally. Ingredient availability depends on product data and label clarity.
What does “Mashbooh” mean?
The ingredient’s source or processing method is unclear or may vary. Additional verification from the manufacturer is recommended.
Does the app provide religious or legal advice?
No. Halal Scanner does not provide religious rulings (fatwas), medical advice, or legal advice. The app is for informational purposes only.
How do I cancel my subscription?
Subscriptions are billed by Apple or Google, not by us. iPhone: Settings → your name → Subscriptions → the app → Cancel. Android: Play Store → profile → Payments & subscriptions → Subscriptions → Cancel.
How do I request a refund?
Refunds are handled by the store. Apple: reportaproblem.apple.com. Google Play: play.google.com/store/account.
How do I restore purchases on a new device?
Sign in with the same Apple ID or Google account used for the purchase, open the app, and use Restore Purchases if shown.
How do I delete my account or data?
If the app has an account, use Delete Account in its settings. Deleting the app does not cancel a subscription — cancel that first. For help, email info@msadykov.dev.